But the challenge was to practice “ The New Norm “ S.O.P to execute this project.
No specific Delivery Brand was chosen as this will all be random and it will be pure luck to our Delivery Abang to replace the motorcycle with RK Seal Chain Kit one by one to adhere to the new norm social distancing practice. RK make a random order through their respective platform app.
It was not easy to convince the delivery boys that it was totally “FREE” from RK as token of gratitude to them. After they understand that this is not a “PRANK” they welcome this gift with smile on their face. After performing the S.O.P temperature checking, record and hand sanitising they proceed for the Chain Kit replacement and “Happy Ending” for the Delivery Abang! Well done RK South Asia.
This activity did come with some challenges. By practising social distancing RK could only do one bike at a time. So RK segregated this activity in to 2 days. Start from morning 9am session, then after lunch 2pm and lastly 3pm to avoid the delivery guys peak working hours.